Social Survey

AFN Overall Rating

5.0/5.0
 
Total 1,000 reviews
Rating
1,000 reviews
    5.0/5.0
    May 04, 2024
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    Reviewed by Thi for John Nguyen

    Communication is great! Loan closing process was very smooth Thank you very much to the NGUYEN team

    5.0/5.0
    May 04, 2024
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    Reviewed by Edith for Creagan Berry

    Creagan was amazing to work with. I had a busy schedule and was unable to talk on the phone but he kept me informed via text and email. I really appreciate everything he did and answered all the questions I had. Thank you so much for all your hard work.

    5.0/5.0
    May 03, 2024
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    Reviewed by Bake for Jacob Emmel

    Jacob was always a phone call away from immediate help and explanations. He was the most knowledgeable lender we’ve ever worked with and it always seemed he had our best interests at heart!

    5.0/5.0
    May 03, 2024
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    Reviewed by Danielle for Carter Hall

    Carter was easy to work with, kept me up to date at all times, and gave me advice on how the whole mortgage process worked in order to be well informed with what I needed to do and documentation needed to allow the process to be smooth

    5.0/5.0
    May 03, 2024
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    Reviewed by Giovanni for Vickie Lasher

    Vickie is truly the best! Great customer service very honest and knowledgeable. I will always be a returning customer with Vickie and I always refer all my friends and family.

    5.0/5.0
    May 03, 2024
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    Reviewed by Craig for Gary Miller

    Thank you for the excellent service

    5.0/5.0
    May 03, 2024
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    Reviewed by DIANE for Joseph Lose

    Lots of communication and let me know every step of the process

    5.0/5.0
    May 03, 2024
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    Reviewed by Kelly for Kylie Queen

    Kylie is friendly, personable, and very knowledgeable. She stayed in contact the whole way. She was a true delight to work with. She made the process simple and easy for us - even though we are not first time buyers. She is absolutely amazing and the best we’ve ever worked with. I would recommend her to anyone needing a loan.

    5.0/5.0
    May 02, 2024
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    Reviewed by Patricia for Whitney Cruz

    Whitney Cruz made everything in this process a breeze. She explained everything step by step from the beginning to the end it was great working with her. She was kind and courteous at all times very professional

    5.0/5.0
    May 02, 2024
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    Reviewed by JoyceAida for Doug Brown

    "Working with Douglas and Sarah Brown was like having financial wizards in the family! From the get-go, they dazzled me with their expertise, attention to detail, and genuine care. Every step of the loan process felt like a breeze, thanks to their personalized guidance and unwavering support. They didn't just secure me a loan; they made me feel like a VIP client in their financial family. If you're looking for top-notch service with a personal touch, look no further than Douglas and Sarah Brown. They're not just loan officers; they're financial superheroes!"